These Terms and Conditions govern your access to and use of the jetace platform, including all betting, casino, and account services available to players in Bangladesh. Please read this document carefully before using jetace.
The following highlights summarise the most important areas of the jetace Terms and Conditions. They do not replace the full legal text — please read all sections below in full.
You must be 18 years of age or older to register, log in to, or use any part of jetace. Age verification may be requested at any time. Accounts belonging to persons under 18 will be closed immediately and any balance forfeited.
Each player is permitted to hold exactly one jetace account. Opening multiple accounts — whether to claim duplicate bonuses or for any other reason — constitutes a material breach of these Terms and will result in account closure and forfeiture of funds.
jetace accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard in BDT. The minimum deposit is ৳200. Withdrawals are subject to identity verification and any applicable bonus wagering requirements before funds are released.
All bonuses and promotions offered by jetace are subject to specific wagering requirements, time limits, game restrictions, and maximum withdrawal caps set out in the individual promotion terms. Bonuses may not be converted to cash until all conditions are satisfied.
You are solely responsible for maintaining the confidentiality of your jetace login credentials. jetace will never ask for your password by email or chat. You must notify jetace support immediately if you suspect unauthorised access to your account.
jetace is committed to responsible gaming. Players may set deposit limits, activate cooling-off periods, or request self-exclusion via their account dashboard or by contacting support. Gambling should be entertainment only — never chase losses. Seek help if gambling becomes a problem.
IMPORTANT NOTICE: By accessing or using the jetace platform in any capacity — including browsing, registering an account, depositing funds, placing bets, or playing casino games — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not accept these Terms, you must immediately cease using jetace and close any account you may hold.
These Terms and Conditions (the "Terms") constitute a legally binding agreement between you (the "Player", "User", or "you") and jetace (the "Company", "we", "us", or "our"), the operator of the platform accessible at jetace.net (the "Platform").
Your continued use of the jetace Platform following the publication of any revised Terms constitutes your acceptance of those revisions. It is your responsibility to review these Terms periodically. If you disagree with any part of these Terms at any time, you must stop using the Platform immediately.
These Terms should be read alongside jetace's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and jetace.
18+ ONLY: The jetace Platform is strictly for adults. You must be at least 18 years of age to register an account, make a deposit, or participate in any betting or casino activity on jetace. It is illegal for persons under the age of 18 to gamble. jetace takes age verification seriously and reserves the right to request documentary proof of age at any time.
To be eligible to use jetace, you must satisfy all of the following conditions at all times:
jetace reserves the right to verify your eligibility at any time. If you fail to meet any of the above criteria or if you provide false information during verification, jetace may suspend or permanently close your account and retain any funds associated with activity in breach of these Terms.
To access betting markets, casino games, and financial services on jetace, you must register a player account. Registration is free. By completing registration, you represent and warrant that all information you provide is accurate, complete, and current, and you agree to keep such information updated at all times.
One account per person: Each individual may hold only one (1) active jetace account. Operating multiple accounts — whether under the same identity or different identities — is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of any associated balances or pending bonuses.
During or at any time following registration, jetace may require you to complete a Know Your Customer (KYC) verification process. This process may require you to submit one or more of the following documents:
jetace reserves the right to suspend withdrawals or restrict account functionality pending the satisfactory completion of KYC verification. Failure to provide the requested documentation within a reasonable timeframe may result in account closure.
You are solely and entirely responsible for maintaining the confidentiality and security of your jetace login credentials, including your username and password. You must not share your account credentials with any other person under any circumstances.
jetace staff will never ask you for your password through any channel — including email, live chat, WhatsApp, or telephone. Any communication purporting to be from jetace that requests your password should be treated as fraudulent and reported to [email protected] immediately.
You agree to notify jetace support immediately if you become aware of, or suspect, any of the following:
jetace will not be liable for any loss or damage arising from your failure to protect your login credentials. Any activity conducted through your account — including bets placed and deposits made — will be deemed to have been carried out by you unless you have notified jetace of a security compromise in a timely manner.
jetace accepts deposits in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in BDT. jetace does not impose currency conversion fees on deposits made in BDT; however, your bank or mobile financial service provider may apply its own charges independently of jetace.
Minimum Deposit: The minimum single deposit amount on jetace is ৳200. Maximum deposit limits may vary by payment method and account verification status. Please refer to the Deposits page within your account dashboard for current limits applicable to your account.
By making a deposit, you confirm that:
jetace reserves the right to refuse, reverse, or place a hold on any deposit that it reasonably suspects to be associated with fraudulent activity, money laundering, or breach of these Terms. In such cases, jetace may notify relevant authorities in accordance with applicable anti-money laundering obligations.
Deposits are generally credited to your jetace account balance in real time or within a short processing window depending on the payment method used. If your deposit has not appeared within 30 minutes, please contact jetace support via live chat or email at [email protected].
You may request a withdrawal of available funds from your jetace account at any time, subject to the conditions set out in this section. Withdrawals will be processed to the same payment method used for the most recent qualifying deposit wherever possible, in order to satisfy anti-money laundering requirements.
The following conditions must be satisfied before a withdrawal request will be processed:
jetace aims to process approved withdrawal requests promptly. Processing times may vary depending on the payment method selected and internal compliance review requirements. bKash, Nagad, and Rocket withdrawals are typically processed fastest. jetace is not responsible for delays caused by the Player's payment provider or bank after funds have been dispatched by jetace.
jetace reserves the right to request additional documentation before approving any withdrawal request. Failure to provide the requested documentation within a reasonable period may result in the withdrawal request being cancelled and returned to your account balance pending further verification.
jetace may, at its sole discretion, offer bonuses, free bets, cashback promotions, reload offers, and other promotional incentives to eligible players. All bonuses and promotions are subject to the specific terms and conditions published alongside each individual offer, which supplement and take precedence over this general section in the event of any conflict.
The following general conditions apply to all jetace bonuses unless expressly stated otherwise in the individual promotion terms:
jetace reserves the right to amend, suspend, or withdraw any bonus or promotion at any time without prior notice. Any such change will not affect bonuses that have already been validly credited to a player's account prior to the effective date of the change.
All bets placed and games played on the jetace Platform are subject to the specific rules applicable to each product, market, or game. These rules are published within the Platform and form part of these Terms by reference. In the event of any conflict between the general Terms and a specific game or market rule, the specific rule will take precedence in relation to that product only.
General betting and gaming rules include the following:
The following actions and behaviours are strictly prohibited on the jetace Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to relevant authorities:
All content on the jetace Platform — including but not limited to the jetace brand name, logo, visual design, software, game interfaces, text, graphics, data feeds, and underlying code — is the exclusive intellectual property of jetace or its licensed third-party providers. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial recreational purposes in accordance with these Terms. This licence does not permit you to:
The jetace Platform is provided on an "as is" and "as available" basis. jetace makes no representations or warranties of any kind, express or implied, regarding the uninterrupted availability, accuracy, reliability, or fitness for any particular purpose of the Platform or its content.
To the fullest extent permitted by applicable law, jetace shall not be liable for any of the following:
Nothing in these Terms shall operate to exclude or limit jetace's liability for fraud, death or personal injury caused by jetace's negligence, or any other liability that cannot be excluded or limited under applicable law.
jetace is committed to promoting responsible gambling and protecting vulnerable players. Gambling on jetace is intended to be an enjoyable form of entertainment. If gambling is causing you financial, emotional, or personal difficulties, you are encouraged to make use of the responsible gaming tools available through your account dashboard or by contacting jetace support.
The following responsible gaming tools are available to all registered jetace players:
For support with problem gambling, please contact jetace support at [email protected] or visit the Responsible Gaming page for further guidance and external support resources. All jetace players must be 18 years of age or older. If you are concerned that someone underage is accessing the Platform, please contact us immediately.
jetace reserves the right to suspend, restrict, or permanently close a player account at any time and without prior notice where jetace has reasonable grounds to believe that any of the following applies:
If your account is closed due to a breach of these Terms, any balance remaining in your account — including bonus funds, pending withdrawals, and winnings derived from prohibited conduct — may be forfeited at jetace's sole discretion. Where closure is not due to a breach, jetace will return any genuine cash balance to you via your registered payment method following completion of any applicable verification and compliance checks.
You may request voluntary closure of your jetace account at any time by contacting support at [email protected]. If you wish to close your account for responsible gaming reasons, please specifically request a self-exclusion or cooling-off period rather than a standard account closure, so that appropriate responsible gaming protections can be applied.
jetace reserves the right to amend, update, or replace these Terms at any time. When material changes are made, jetace will publish the revised Terms on the Platform and update the "Last Updated" date shown at the top of this document. Where practicable, jetace will also notify registered players of significant changes via email or an in-Platform notification.
Your continued use of the jetace Platform following the publication of any revised Terms constitutes your acceptance of those revisions. If you do not accept the revised Terms, you must cease using the Platform and request account closure in accordance with Section 13 above. Amendments to these Terms will not apply retroactively to bets already settled or transactions already completed prior to the effective date of the change.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to jetace's operational jurisdiction. Nothing in this clause limits your rights as a consumer under any applicable mandatory consumer protection laws in your country of residence.
In the event of a dispute between you and jetace, we encourage you to contact our support team at [email protected] in the first instance. jetace aims to resolve all player disputes fairly and promptly through direct communication. If a dispute cannot be resolved through direct support, you may have the right to pursue alternative dispute resolution mechanisms available in your jurisdiction.
jetace's records, including server logs, transaction records, account activity data, and bet confirmations, shall constitute primary evidence in the resolution of any dispute. Where jetace's records conflict with a player's own records, jetace's records shall be deemed authoritative unless the player can demonstrate a clear and documented system error on jetace's part.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of your jetace account or experience, please contact jetace using the details below:
For responsible gaming enquiries, including requests for self-exclusion, deposit limits, or cooling-off periods, please mark your communication clearly as a Responsible Gaming Request to ensure it is handled by the appropriate team member without delay.
If you need clarification on any part of these Terms and Conditions, our support team is available 24/7 via live chat. You can also explore our FAQ page, read our Responsible Gaming guide, or head straight to the casino.